IT Support & Maintenance Services

"Complete IT Solutions For Your Business"

Zooble Technologies provide a full range of ongoing and pro-active, onsite and remote IT management consultancy, server/desktop support and maintenance, and full user/desktop support services to local businesses in Rotherham, Barnsley, Doncaster and beyond, including:

• hardware maintenance and IT support contracts (subject to initial free, no-obligation network surveys and IT health checks)
• extended maintenance support contracts for implementations or IT hardware supplied and installed by Zooble Technologies
• IT software and desktop support for all users (remote and onsite IT support for "non-Zooble implementations" can be provided subject to network access permissions and an in-depth, no obligation network survey)
• bespoke software and website maintenance/hosting, with ongoing product development for Zooble-provided IT systems

We manage this effectively through the provision of remote management and online support applications, enabling a Zooble Engineer to remotely diagnose and fix any faults quickly and efficiently, eliminating the need for expensive Engineer call–outs as all Zooble IT Support contracts are fixed costs with no hidden charges!

Our highly responsive, professional and experienced support team can provide your business with a single point of access for all your ongoing IT support needs - including:

• Microsoft Server, and Microsoft Operating System desktop software support
• Off-the-Shelf, Microsoft, and bespoke application support (subject to survey)
• Microsoft Exchange and E-mail client support
• Citrix/Extranet configuration, maintenance and support
• Microsoft IIS Web Server support
• Server and Desktop hardware maintenance
• Anti-virus removal, consultancy, configuration and ongoing maintenance (Zooble recommend Sophos Anti-virus)
• Encryption implementation, configuration and maintenance for all end-point devices (Zooble recommend Sophos Encryption)
• Web and E-mail Filtering application support

All of these services are tailor-made to suit your requirements - incorporating regular on-site days as required by your business, and are supported by a fully documented and signed bespoke IT Service Level Agreement which includes regular on-site reviews and health checks to keep your systems running smoothly.

Our Service Level Agreement includes unlimited telephone and remote support and unlimited on-site visits, with all our costs fully detailed ensuring you will not be subject to hidden costs!

We currently provide onsite and remote IT Support Services to a wide variety of organisations across the UK in:

• Chesterfield
• Doncaster
• London
• Nottingham
• Chesterfield
• Sheffield
• Bradford
• Keighley
• Bury
• Mexborough
• Rotherham

Trevor Mason, ex-Chief Executive of Aspire-i Limited has this to say about our IT Support Services for Bradford-based Aspire-i in 2011:

"Zooble has implemented a total IT solution for Aspire-i. We now have a securely managed network, client databases, web servers and office system that operates across a number of sites here at Bradford.

"Zooble's professionalism has shone through in their support and training of our staff, and we also have a forward IT development plan aligned to our business strategy."