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Logo: Aspire-i

Aspire-i

Website Design & Maintenance

Zooble's Web Design team re-developed an old Lotus Application which was cluttered, illogical, not user-friendly and content was not being updated frequently. No Search Engine Optimisation had been applied to the site and it was not being used by either staff, clients or partners.

After a change of business direction (from Connexions-based company to Adult Services and College focus), the company re-engaged Zooble's Web Team to re-develop the original site in order to increase the site's flexibility and functionality.

This new website brought the company bang up-to-date by introducing a usable, fresh site, incorporating CAPTCHA protected online contact forms and embedded rich media (videos, powerpoints, pdfs etc.) into the website. A Latest News and Calendar Events functionality was also added, ensuring that the site could be informative and current, whilst also being updateable by Aspire's own internal Marketing staff.

The site also incorporates a Paypal payment gateway, enabling individual customers to purchase subscriptions to Aspire-i's online database of job and training opportunities. A successful payment automatically inserts a subscription into their internal database, unlocking immediate access to the database.

Intranet Design & Maintenance

From legacy processes, Aspire-i' had a Microsoft Sharepoint intranet that required costly intervention from consultants to upgrade and adapt. This was not being utilised by staff due to its unwieldly design and lack of business-focussed functionality.

Zooble Technologies have completely re-developed their Intranet into a user-friendly CMS solution that allows members of staff to be more involved in the development and update of the site, through a secure, easy wysiwyg content management system - enhancing staff commitment and ownership of such a valuable corporate communication tool. Other functionality incorporated into the Intranet includes:

  • Staff search and internal telephone directory
  • Integrated IT support links to Zooble Technologies’s internal IT Support structures
  • A QMS system that maintains present version control/security and allows links from various sections of the intranet to be enabled, increasing usability and enforcing Quality and Security requirements inherent in ISO 9001 and 27001 standards - through easy drag and drop folder/document functionality, giving read only access to documents using the internal Microsoft Active Directory security groups, yet allowing Intranet Authors to easily add documents to their section.
  • Powerful google-type search engine that quickly finds links to a multitude of diverse and rich content from a user-input key phrases
  • Simple front page alert functionality that gives information and quick links to all static and dynamic content changes over a 7 day period, enabling staff to quickly see what’s changed within the Intranet over the last week
  • Integrated image library, with easy downloadable content and associated terms of use information to assist Marketing Functions
  • FAQ pages incorporated within each departmental section which enhances and staff knowledge
  • Event calendars and training request systems, allowing staff to sign up for internal and external training courses
  • Social networking opportunities via forums and group discussions to encourage staff collaboration

IT Support & Maintenance

Zooble's Network and IT Support Team manage and support Aspire-i's corporate network and user-base - consisting of a large Microsoft network (Active Directory, Exchange, Citrix, Client Databases, SQL Databases, Web Servers and network security devices, including an Avaya IP Office system), extending across multiple remote sites within the centre and outskirts of Bradford, and utilising both thin client and PC/Laptop-based client technologies. Some 70+ staff are also fully supported in their day-to-day use of all the systems provided.

In 2011, Zooble Technologies upgraded the whole of the IT Systems onto a virtualised platform, upgrading to Windows 2008 Servers, Windows 7 Clients, Migrating from Exchange 2003 to 2010, and migrating the whole user base from Office 2003 to Office 2010, bringing the company bang up-to-date with new technologies and enabling them to become a provider of choice for many of their contract bids.

Read Zooble/Aspire-i IT Virtualisation Case Study Here

 

Trevor Mason, their Chief Executive Officer (to December 2012) had this to say about Zooble's services:

"Zooble has implemented a total IT solution for Aspire-i. We now have a securely managed network, client databases, web servers and office system that operates across a number of sites here at Bradford.

"Zooble's professionalism has shone through in their support and training of our staff, and we also have a forward IT development plan aligned to our business strategy."